Retail Sales Consultant

Job Description

Retail Sales Consultant
 
Description:
Join our team and make the most of your skills in our hip, fast-paced “Experience Stores” selling the latest technologies. EMBARQ is a full-throttle, next-generation Communications Company, delivering the future of Voice, Data, Internet, Entertainment and Wireless Services to our customers. We’ll help you beat your personal best with exceptional training, an inclusive, empowering environment and an innovative team culture. We’ve got the vision, ambition and technical savvy to succeed. Do you?

The Retail Sales Consultant (RSC) is responsible for inside sales and providing world-class service to new and existing customers in the EMBARQ retail store. The RSC is the primary point of contact for customers calling or visiting our stores to purchase EMBARQ products and services or for customer service.  RSCs are expected to assist store patrons, sell products and services to current customers, and actively solicit new customers.  RSCs are assigned a monthly sales quota.  Our RSCs educate customers on our products and services and guide customers through the purchasing decision.  The RSC also performs customer credit reviews, builds customer accounts in the billing system, and educates customers about their account.  Our RSCs are an integral part of our retail team.  RSCs work closely with other sales consultants and the management team to maximize the customer experience.  RSCs work flexible retail hours, including evenings, holidays, and weekends.

Qualifications:
Required:
Ability to act with high integrity, accept responsibility, and maintain accountability
Exceptional customer focus with an emphasis on enhancing the customer experience
Ability to meet or exceed a sales quota
Exceptional communication and interpersonal skills
Willingness to work flexible hours including evenings, weekends, and holidays
Proficient computer skills including email, internet, and Microsoft applications
Ability to work well as a member of a team and establish positive working relationships

Preferred:
Prior retail or sales experience in a customer facing environment
Proven history of meeting or exceeding sales quotas or goals
This position requires an online assessment as part of the application process.  The online assessment will take approximately 30 minutes to complete.

If you’ve got the drive, fresh thinking and smarts, we’ve got the opportunity. We offer competitive compensation with incentive opportunities and comprehensive, robust benefits, including a 401k program with significant company match and pension plan. Hone your skills and make your mark! Enjoy a rewarding career with us as we lead the communications industry into the future. Find out why it’s greener on our side at www.EMBARQ.com.

EMBARQ is proud to be an EOE/AA employer. 

Brenda Hutchison
Recruiter II
Recruitment Operations & Workforce Planning
EMBARQ
Voice: 702-244-7863 |   Fax: 866-419-8553
Email: Brenda.X.Hutchison@embarq.com
330 S. Valley View Blvd.
Mailstop: NVLSVB0115                   

Contact Information